TAG Oral Care Center for Excellence questions & answers
General FAQ
What is the TAG Oral Care Center for Excellence?
The Aspen Group Oral Care Center for Excellence is a first-of-its-kind oral care center that will provide free comprehensive dental care to more than 2,500 underserved patients annually. Because everyone deserves great oral care.
What will your hours be and how will you accommodate individuals who may not be able to attend appointments during regular work hours?
Hours will vary week to week. Please call 1-866-824-6223 to qualify and schedule general appointments that work for your schedule.
Qualifications FAQ
Where can I get additional information on the Federal Poverty Limit?
Patients currently living at double the Federal Poverty Limit for gross household income could qualify for free care. Please refer to the table below. For more information, visit https://www.healthcare.gov/glossary/federal-poverty-level-fpl/
| Family Size | 1 | 2 | 3 | 4 | 5 | 6 |
| Qualifying Income | $25,760 | $34,840 | $43,920 | $53,000 | $62,080 | $71,160 |
| Family Size | 7 | 8 | 9 | 10 | 11 | 12 |
| Qualifying Income | $80,240 | $89,320 | $98,400 | $107,480 | $116,560 | $125,640 |
Will I need to bring documentation to support my Illinois residence or income?
Yes, you will need to bring documentation to support your residence or income. For income, we will accept a copy of your paycheck stub or an income tax form. Our goal is to get you the care you need as quickly and easily as possible.
Are undocumented individuals eligible for care at the Oral Care Center for Excellence?
If your primary residence is Illinois and you meet the other insurance and financial qualifications, you are eligible for care at the Oral Care Center for Excellence.
Where can I find more information regarding qualifications for Medicaid?
Please visit www.Medicaid.gov for additional information on eligibility.
If I have insurance am I disqualified for care?
That's correct. If you have insurance you do not qualify for care.
What options do I have to obtain care if I do not qualify for the TAG Oral Care Center for Excellence?
We appreciate your time, energy, and interest in the TAG Oral Care Center for Excellence. With that said, we recognize the importance of Oral Health Care and we’d like to provide you with state resources for free or reduced health care or may also find a local provider in your area:
Illinois Association of Free & Charitable Clinics
https://www.illinoisfreeclinics.org/
Illinois Primary Health Care Association
https://www.iphca.org/
Transportation, location, and getting to the center
Will the Oral Care Center for Excellence be providing any transportation to the center?
Sorry, not at this point. Please visit your local public transportation for additional information or ride-sharing programs in your area.
Where is the Oral Care Center for Excellence located?
The Oral Care Center for Excellence is located at 1040 W Randolph St., Chicago, IL 60607 just west of North Carpenter Street. The main entrance is on the southwest corner of Randolph St. and N. Carpenter St
What’s the best way to get there using public transportation?
The Chicago Transit Authority (CTA) offers a train stop MORGAN at 958 W Lake St, Chicago, IL 60607 via the Green and Pink lines. This is 1 block northeast of our Center. There are two CTA bus stops for bus route #20 that are 2 blocks south of the Center – at Madison & Morgan (stop #459) or Madison & Aberdeen (stop #460).
Treatment plan and expectations
Will you offer oral care services to the children of qualifying patients?
Not at this time, but we will be exploring this in the future.
What can I expect for my treatment plan?
A licensed and qualified provider will assess your dental care needs at your initial meeting. From there, your dental care team – working with you – will create your treatment plan.
Are you offering surgical services or other specialty services (biopsy, oral pathology, third molar extractions)?
At this time, we will not offer surgical or more specialized care. However, we will work with you to find appropriate resources if those services are required. Our goal is to help as many people as possible, in any way.
What is the fee or cost for the care provided?
All care provided at the Oral Care Center for Excellence is free of charge to qualified patients.