Denture confidence, always
We’ve been crafting dentures for over 25 years, so we’re confident you’ll love how they look and feel. That’s why we always stand behind them.
Here’s how we’ve got your back:
An unmatched guarantee
If you’re not happy with your dentures, we’ll make them right, or you’ll get your money back. It’s that simple.
All types of dentures
Our money-back guarantee includes both full and partial dentures.
Attention to detail
We know that sometimes additional adjustments may be needed before issuing a refund.
¹The Denture Money-Back Guarantee applies to all full and partial dentures and covers the cost of the permanent denture(s) only. Additional adjustments may be offered prior to refund. The guarantee period begins upon insert of final denture or hard reline and refund request must be submitted within 90 days thereafter. Denture(s) must be returned within 90 days after refund request date.
Not happy? Easy returns.
We’ll make it right for you.
Just submit your request and return your denture within 90 days after your final insertion or hard reline.
Your denture money-back guarantee questions answered
What is a denture money-back guarantee?
Aspen Dental’s denture money-back guarantee promises to refund the cost of dentures if you are unsatisfied with the results or experience issues within a specified period.
How does the denture money-back guarantee work?
If you’re dissatisfied with your Aspen Dental dentures, you can start your refund within a designated time period. Your Aspen Dental team may require assessments to determine the validity of your claim or offer a reline or an acceptable solution. If approved, you’ll receive your money back.
What is usually covered by Aspen Dental’s denture money-back guarantee?
The Aspen Dental denture money-back guarantee covers issues related to fit, comfort, functionality or aesthetic appearance. It also includes coverage for complications or failures resulting from dental work, such as implant failure or certain denture damages. Consult your local Aspen Dental dentist for more information.
How long does a denture money-back guarantee last?
The denture money-back guarantee is valid for 90 days post insertion.
Are there any conditions or limitations to the denture money-back guarantee?
There are conditions and limitations associated with Aspen Dental’s denture money-back guarantee. These include requirements such as proper care and maintenance of dentures, follow-up visits and adherence to recommended treatment protocols. Additionally, the guarantee does not cover issues arising from neglect, misuse or accidents that damage your dentures.
What should I do if I have issues with my dentures that are covered by a money-back guarantee?
If you experience any issues with your dentures, please contact Aspen Dental as soon as possible. Our team will guide you through scheduling an evaluation and initiate any steps to resolve your issue.
Is our money-back guarantee the same as a warranty?
While there may be some similarities between a denture money-back guarantee and a warranty, they are not the same. A warranty covers the repair or replacement of defective materials or workmanship, whereas the denture money-back guarantee is focused on patients satisfaction—and most importantly, yours.